See a Doctor Online in Australia,Telehealth Anytime, Anywhere
Access online doctors Australia in minutes. Get prescriptions, referrals, and medical advice via secure telehealth consultations.
Quick Access Services
Choose from our range of telehealth services designed for your convenience
100+ Licensed Doctors Nationwide
Consultations completed
Patient satisfaction
Years of serving
About Hey Doctor
Healthcare That Fits Your Life
Hey Doctor was founded with one goal: to make quality healthcare accessible to everyone in Australia. We believe that getting medical advice, prescriptions, and specialist referrals shouldn’t be complicated or time-consuming. With our easy-to-use telehealth Australia platform, you can connect with qualified Australian doctors from the comfort of your home, workplace, or whilst travelling.
Our team of AHPRA registered online doctors and specialists provide comprehensive care across general practice, mental health, and specialist telehealth services. Every virtual doctor consultation is private, secure, and conducted through encrypted video technology that meets Australian healthcare standards. Whether you need a same day doctor appointment or a routine check-up, we’re here to help.
We’re proud to be 100% Australian-owned and operated, helping thousands of patients each month access safe, professional care through online doctor Australia services. From online prescription Australia requests to specialist referrals and medical certificates online, we’ve got you covered, faster and easier than ever before.
Your health. Your time. Your way. With Hey Doctor telehealth.
Our Treatments & Conditions We Cover
We provide expert telehealth consultation support across a broad range of health needs from everyday concerns to specialist care all delivered with convenience, security and the same high standard you’d expect in person. Whether you’re looking for a quick prescription renewal online Australia, a specialist referral, or an ongoing management plan, our team of AHPRA registered online doctors and allied health professionals are here for you.
Need an online doctor consultation for flu Australia or help managing chronic conditions like diabetes or asthma? We’ve got you covered with same day doctor appointment options and comprehensive care
Who We Help
Accessible care for every Australian individuals, families, and workplaces. Hey Doctor telehealth connects people from all walks of life with trusted AHPRA registered online doctors and specialists through secure online doctor Australia consultations. Whether you need telehealth services for mental health Australia, everyday health support, or a virtual GP appointment NDIS aged care clients can rely on, we’re here to make quality telehealth consultation easier for everyone seeking convenient, professional medical care.
Busy Professionals
Get healthcare that works around your schedule no waiting rooms, no travel, just fast, secure consultations that fit into your day.
Families & Parents
Access trusted medical advice for children and adults alike. From minor illnesses to ongoing care, we make it simple to look after your loved ones.
NDIS & Aged Care Clients
Telehealth support designed for participants and seniors, including allied health assessments and ongoing care coordination.
Workplaces & Communities
Promote healthier teams with workplace injury management, medical certificates, and return-to-work consultations delivered online.
Simple Steps to Access Trusted Care Anytime
Our platform makes it simple to connect with qualified Australian doctors and specialists securely, quickly, and from wherever you are.
Sign up in minutes to access our secure telehealth platform. Set up your profile, choose your preferred doctor, and get ready for your first consultation.
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Select your service, choose a convenient time that suits you best, and confirm your booking. You’ll instantly receive a secure link for your private online session.
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Nationwide Network of Licensed Doctors
Hey Doctor Is Helping Australians Nationwide
Thousands of Australians trust Hey Doctor telehealth for accessible, professional telehealth Australia care. Whether it’s an online prescription Australia, medical certificate online, or specialist referral, our AHPRA registered online doctors provide reliable support right from your screen.
With secure virtual doctor consultation services available across the country, we make quality healthcare simpler, faster, and more affordable, no matter where you live.
Convenient Appointments, When You Need Them
Skip the wait and see a qualified online doctor Australia, often on the same day. Our flexible telehealth consultation system allows you to request a consultation anytime and choose a same day doctor appointment slot that fits your schedule.
Our doctors are available weekdays, evenings, and weekends through 24/7 telehealth doctor Australia services, ensuring accessible care when it matters most without the need to travel or sit in a waiting room.
Australia’s Leading Online Care Team
Why Choose Hey Doctor
Australian-Registered Doctors
Secure, Confidential Consultations
Medicare Rebates Available
24/7 Nationwide Access
Same-Day Prescriptions
Fast Certificates & Referrals
What Our Patients Say
Trusted by thousands of Australians for their healthcare needs
“Fantastic service! I was able to see a doctor within 30 minutes and got my prescription the same day. So convenient for busy parents.”
“The doctors are professional and thorough. I appreciate being able to access healthcare from home, especially during winter when I don’t want to spread germs.”
“Great for getting medical certificates when needed. The whole process was smooth and the doctor was very understanding and helpful.”
Frequently Asked Questions
Find answers to common questions about our telepsychiatry service. Can’t find what you’re looking for? Contact our team.
How do I book my first online consultation?
Booking is easy, choose a time that suits you, fill out a short form, and confirm your telehealth consultation appointment. You’ll receive a secure link by email to join your virtual doctor consultation session with an AHPRA registered online doctor.
What device do I need for my appointment?
You’ll need a phone, tablet, or computer with a camera and microphone, plus a stable internet connection (1 Mbps or higher) for your online doctor Australia visit. No downloads are needed, just click your appointment link in your browser.
Can I access Hey Doctor from anywhere in Australia?
Yes. Hey Doctor telehealth is available Australia-wide, connecting you with AHPRA registered online doctors in every state and territory through our secure telehealth Australia platform for same day doctor appointment access.
What happens if I lose connection during my appointment?
If your call drops during your virtual doctor consultation, simply re-join using the same link. Our support team can also assist you if the issue persists with your telehealth consultation.
Do I need to create an account or download an app?
No. Our online doctor Australia system runs entirely through your browser for convenience and security, no installation required. Just access your 24/7 telehealth doctor Australia appointment directly via the link.
Are telehealth consultations covered by Medicare?
Many appointments are Medicare-eligible if you meet the criteria. You’ll see all fee and rebate details clearly before confirming your booking.
How can I pay for my appointment?
We accept secure online payments via credit/debit card or PayPal at the time of booking.
What if I need to cancel or reschedule?
You can cancel or reschedule up to 2 hours before your appointment through your confirmation email or by contacting support.
Are there any hidden or follow-up fees?
No. All costs are displayed upfront. If a follow-up is required, your doctor will explain any applicable fees.
Can I claim through private health insurance?
Some insurers may cover telehealth consultations depending on your policy please check directly with your provider.
Are my video consultations private?
Yes. All telehealth sessions are encrypted and conducted through secure platforms that meet Australian privacy and healthcare standards.
What happens to my medical information?
Your consultation notes and records are stored securely and accessible only to authorised healthcare professionals involved in your care.
Can I use Hey Doctor on public Wi-Fi?
For best privacy, we recommend using a secure home or mobile connection. Our platform is encrypted, but public networks may carry additional risks.
How do you protect my personal information?
We use industry-standard encryption, secure data storage, and comply with the Australian Privacy Act to ensure your data is always protected.
Who has access to my telehealth session?
Only you and your consulting doctor. No sessions are recorded, and your data is never shared without consent.
How soon can I see a doctor after booking?
Most patients can book and see a doctor the same day, often within minutes.
Can I choose my doctor?
Yes. You can select your preferred doctor when booking, or we’ll match you with the next available practitioner.
What conditions can be treated through telehealth?
Our doctors can assist with most non-emergency health issues including prescriptions, referrals, medical certificates, and chronic condition management.
How will I receive my prescription or referral?
You’ll receive eScripts, certificates, or referrals directly by email or SMS immediately after your consultation.
What if I need follow-up care?
Your doctor will arrange a follow-up appointment if needed or refer you to a specialist or clinic for in-person assessment.
Still Have Questions?
Our patient support team is here to help. Contact us via phone, email, or secure message through your patient portal, and we'll get back to you within one business day.
Need a doctor today? Book a telehealth consultation and receive care anywhere, anytime.
Join thousands of Australians who trust Hey Doctor for their healthcare needs
Flexible Appointment Times
Book between 8:00am and 12:00am, every day
Australia-Wide Coverage
Access care in all Australian states and territories