Professional Mental Health Support
Telepsychiatry Consultations in Australia
Get the mental health support you deserve confidential, compassionate, and convenient.
HeyDoctor.au connects you with experienced Australian psychiatrists online, offering the same high-quality care as in-person visits without the need to travel or wait for weeks.
Patients Treated
Average Wait
4.9
Patient Rating
AHPRA Registered
Medicare Eligible
Flexible Scheduling
Same Day Appointments
No waiting weeks for care
Professional Mental Health Care From Anywhere
Telepsychiatry allows you to access a psychiatrist through secure online video consultations — from home, work, or wherever you feel most comfortable.
You’ll receive a full psychiatric assessment, diagnosis, and treatment plan without the stress of long waitlists or clinic visits.
Whether you’re dealing with depression, anxiety, bipolar disorder, trauma, ADHD, or sleep difficulties, our psychiatrists provide personalised care designed to support your recovery and wellbeing.
No travel. No stigma. Just expert care that fits your lifestyle.
Before Your Appointment
Simple Access
You’ll receive a secure link by email or SMS once your booking is confirmed.
Join Your Session
At your appointment time, click the link to start your private, one-on-one video consultation with your psychiatrist.
No Setup Needed
No apps or downloads required. Everything works directly through your web browser.
Your Privacy Matters
Every consultation is secure, confidential, and held in a private environment.
Tip: Choose a quiet, comfortable space where you can speak openly and focus on your session.
Your Path to Better Mental Health Starts Here
Our Telepsychiatry service makes it easier than ever to access professional mental health care from anywhere in Australia. You’ll be connected with highly qualified, AHPRA-registered psychiatrists who provide compassionate, confidential, and evidence-based support all through secure online video sessions. Whether you’re managing anxiety, depression, ADHD, bipolar disorder, or other mental health concerns, our team is here to listen, understand, and guide you toward lasting wellbeing.
By removing the need to travel, wait for weeks, or step into a clinic, telepsychiatry allows you to receive expert care in a space where you feel comfortable and safe. Every session is focused on you your experiences, your goals, and your recovery. With flexible scheduling, private consultations, and Medicare-eligible options, HeyDoctor.au ensures your mental health care fits your lifestyle, not the other way around.
Comprehensive Assessment
A complete review of your symptoms, history, and concerns for accurate diagnosis.
Personalised Plan
Targeted treatment tailored to your goals and daily life.
Ongoing Support
Regular follow-ups to track progress and adjust care as needed.
Collaborative Care
Coordinated communication with your GP or psychologist for seamless support.
Private & Secure
Fully encrypted consultations that protect your privacy and comfort.
Why Choose Hey Doctor
Australian Registered Doctors
All consultations are conducted by AHPRA-registered doctors and specialists who follow the highest standards of Australian healthcare.
Private & Secure Consultations
Your privacy comes first. Every appointment is confidential and conducted through secure, encrypted video technology.
Same-Day Appointments
Hey Doctor is 100% Australian-owned and operated, providing trusted, compassionate, and convenient healthcare across Australia.
Emergency Note: If you are experiencing a mental health emergency or having thoughts of self-harm, please call 000 or visit your nearest emergency department. Hey Doctor is not suitable for emergency situations.
Frequently Asked Questions
Find answers to common questions about our telepsychiatry service. Can’t find what you’re looking for? Contact our team.
Do I need a referral to use HeyDoctor.au?
No referral is required for most telehealth appointments. However, if you have a referral or a Mental Health Care Plan from your GP, it may make your consultation eligible for a Medicare rebate.
Can I get a prescription online?
Yes. Our doctors can issue new prescriptions or renew existing ones and send them electronically to your preferred pharmacy anywhere in Australia.
How soon can I get an appointment?
In most cases, same-day appointments are available. You can book online and connect with a doctor or specialist at a time that suits you.
Is my consultation private and secure?
Absolutely. Every session is conducted through encrypted video technology that meets Australian privacy and healthcare standards.
Do you offer Medicare rebates?
Yes. Many of our telehealth services are Medicare-eligible when supported by an appropriate referral or plan.
What if I need urgent or emergency care?
HeyDoctor.au is not suitable for medical emergencies. If you are in distress or experiencing a health emergency, please call 000 or visit your nearest emergency department immediately.
Still Have Questions?
Our patient support team is here to help. Contact us via phone, email, or secure message through your patient portal, and we'll get back to you within one business day.